Frequently Asked Questions

Below FAQ are some common concerns of our clients before purchasing the theme, if you have other questions,
please just send it to legacyhandicrafts22@gmail.com

Our all products are handmade by skilled artisans, craftsmen and makers from across India. Making by hand can naturally lead to slight variations in size, finish and color.

No. We do have an option of guest- checkout. Though signing up with Legacy Handicrafts is quick & easy and saves time on your next order. You can store your preferred addresses, track orders, save wishlist, store different payment methods. You also receive special promotion codes. But above all, you become part of our small artistic community that is full of craft, colour, and excitement.

You can register via sign up page

We are always there to help you. Please email us the issue along with the screenshot at email id :legacy@localhost and we will look after it.

Don’t panic. Just click on the lost password button on the login page. Follow the prompt. An email will be sent to you on your registered email address, please follow the link to reset your password.

No. Unfortunately no amendments can be made on an already placed order. But you can always place a new order for that one item.

Yes. In case you want to purchase our products on large quantity, please email us 

Yes. Change in government taxes, prices of material, air freight charges and other factors might compel us to change prices.

Once the product has left our warehouse, Legacy Handicrafts will not be held responsible in cases of delayed deliveries caused due to any unforeseen circumstances faced by our Delivery partners. In such cases, do get in touch with us on email id and we will try to resolve the issue to the best of our ability and get the order to you at the earliest.

A cancellation can be initiated within 48 hrs of placing the order. Once the order is dispatched we can not cancel the order. To cancel the order please Email us on  

We are happy to customize your product in terms of sizes, where possible. For collaborations and projects, we are happy to create exclusive designs, subject to minimum order quantities. Please get in touch with our customer care by email id or Whats App: +91 9824318019.

If your payment is declined, we recommend you to check bank details or card details which you have entered and try again. Also, please check that your debit or credit card has not expired or renewed with a new card recently. If the payment is still declined, you’ll need to contact your debit card or credit card issuer for more information. You can also call PayPal/Stripe for help.
Yes, it is totally safe and secure to shop on our site. We value the trust our customers put into Legacy Handicrafts and do not share their information without their authorization. Please click here to read details on privacy and personal information.
Listed prices are full, final & all tax included. There are extra duties and local taxes applicable, depending on the custom laws of respective countries. You have to pay it to our shipping partner at the time of delivery.

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